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Logistics Coordinator

LIKE NO OTHER COMPANY! Are you passionate about working for a company that cares about you and the community? If you are, Schupan would love to talk to you! Our 50-year formula for success has been simple: to treat our employees and customers as they would wish to be treated. Being family owned and operated gives Schupan the opportunity to appreciate you as an employee but also as a unique individual. We still believe in a family-oriented environment and find when you enjoy the people you work with, the job just seems a little more fun. This position is in the heart of downtown Chicago with an upscale, open, urban office environment.


The Logistics Coordinator is responsible for supporting traders with contract entry, contract management, and communication with mills and buyers relative to positions. Provides support to Materials Trading Coordinators and assists in the coordination of logistics for the Trading Group.

Essential Functions

  • Develops and creates reports as needed for internal and external customers utilizing Excel and Crystal Reports
  • Develops and prepares regular reports on the status of contracts
  • Maintains file management for all contract related documents.
  • Contract compliance tracking and reporting
  • Performs data entry and data management within internal systems
  • Trains with commercial group to develop a base understanding of materials being traded to anticipate individual trading among the group
  • Performs 3rd party administration tasks as needed
  • Assists in the coordination of logistics activities including communication of freight rates, management of non-conforming brokerage loads, scheduling loads, and helping customers with PO terms relating to material pick-up and delivery


  • Required Education and Experience
  • Associates or Bachelor’s degree in a related field
  • 3 years of customer service related experience and/or training
  • Equivalent combination of education and experience

Knowledge, Skills and Abilities

  • Ability to research, collect and track data
  • Ability to demonstrate attention to detail
  • Routinely switch between routine tasks
  • Ability to work well in group problem solving situations and demonstrate emotional intelligence when dealing with emotional topics and remain open to others’ ideas
  • Ability to manage difficult or emotional customer interactions
  • Ability to work well under pressure and respond to employees and customers with respect and consideration
  • Routinely work independently
  • Ability to edit correspondence for spelling and grammar
  • Ability to prioritize tasks to achieve highest productivity while maintaining work quality
  • Ability to make decisions and provide support and explanation for why the decision was made
  • Ability to ask for assistance with tasks when necessary
  • Knowledge of basic algebra
  • Knowledge of RIMAS, Access Database, NovaTime, Microsoft Exel, and Microsoft word software as well as the Anh Busch website
  • Proficiency with 10-key
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